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Support Hours
Professional & Enterprise: 6:00 AM - 11:00 PM IST
Enterprise Phone: 24/7 Available
All Plans: Email support available
Got Questions? We've Got Answers.
Everything you need to know about implementing and using ALMS for your transport operations.
Yes. ALMS is optimized for 3G networks. Critical features like trip status updates and document uploads work in offline mode with automatic sync when online. We've tested extensively on rural India connectivity.
Absolutely. We use bank-grade encryption (AES-256) for all data. Your business information is stored on secure cloud servers with daily backups. We're compliant with Indian data protection regulations.
We offer seamless data migration from existing systems. Our team will help you transfer historical data and train your staff. Most customers are fully operational within 2 weeks.
Most transporters are up and running within 3-5 days. We provide dedicated onboarding support, video tutorials, and WhatsApp support groups. Truck owners and drivers can start in under an hour.
Professional and Enterprise plans include priority support during extended hours (6 AM - 11 PM IST). Enterprise customers get 24/7 phone support. All plans include email support and comprehensive documentation.
There are no hidden implementation costs for Starter and Professional plans. You pay only the monthly subscription. Enterprise customers may have custom implementation needs which are quoted separately.